Computerware Blog

Today's consumers are exceptionally knowledgeable, which makes you need to prioritize a proactive approach to creating exceptional customer experiences to build lasting relationships. Let’s explore strategies for enhancing customer satisfaction and retention.

Managing your organization's technology can pose unexpected challenges. Firstly, many businesses overlook their technology as long as it functions adequately. Secondly, technology turnover within an organization can be rapid. In this month's newsletter, we'll go into essential steps for gaining control over your technology inventory.

Technology presents a significant challenge for businesses of all sizes, whether you're a quaint family-run shop or a swiftly expanding enterprise. The upkeep of technology—from hardware like computers and servers to software solutions and point-of-sale systems—is a perpetual task. This month, we aim to explore how managed IT solutions can optimize your resources by providing a straightforward, convenient, and cost-efficient alternative to hiring multiple in-house technicians.

Undoubtedly, AI is becoming a big part of daily life. One can hardly turn on the news without hearing about the latest applications it has, from home convenience to business optimization… including today’s small businesses.

Let’s take a few moments to consider how artificial intelligence can serve your own business well.

Gone are the days when businesses relied solely on manual tape backups conducted at specific intervals. Modern solutions like automated backup and disaster recovery (BDR) have made the traditional tape backup method obsolete.

We are passionate about showcasing how technology can fuel the growth of businesses, especially small and medium-sized enterprises (SMBs) with significant potential but constrained by budgetary limitations. That's why we specialize in offering managed IT services tailored to drive business expansion for SMBs. If you haven't yet explored outsourcing your IT requirements, you could be overlooking a valuable opportunity to mitigate many of your organization's daily challenges.

Encryption is a powerful tool that any business can use to beef up its security infrastructure. While it’s often discussed in the context of virtual private networks, it’s also a key component in keeping any email solution secure. Why is encryption such a valuable security measure for email, and why is it considered non-negotiable for businesses of all kinds? Let’s take a closer look.

Automation has been a hot-button issue in business for a while. Lots of businesses are looking to automate several different areas of their operations. In this month’s newsletter, we will go through some of the more common and valuable automation tools that small businesses can take advantage of. 

When discussing technology, the term "drives" is frequently used. This term encompasses various types that a computer may utilize in its daily operations within your business. This month, our aim is to explain the functions of these drives and underscore the importance of knowing their locations and significance.

Cybersecurity training can be an overwhelmingly annoying issue for everyone. Unfortunately, it’s a must. Understanding the reasons behind this reluctance can help organizations tailor their training programs to be more engaging and effective. In this month’s newsletters, we go into four common reasons why employees might harbor disdain for cybersecurity training.

Every organization depends on its information systems to be up and available when needed. Some businesses simply can’t function at all without them. When a business inevitably needs to patch its software or perform other maintenance, it can cause problems when employees need these systems to be available. This month, we’ll talk about the strategy behind proactive IT maintenance and how it helps businesses avoid downtime in multiple ways. 

Implementing a document management system is a huge step for any business. It has amazing benefits from efficient access to data to digital assets to a much better organized business. If they have so many benefits, why do so many businesses balk at the effort and price of one? Today, we will take a look at the document management system from end to end in hopes that you understand the pros and cons of implementing one.

Every year on March 31st, World Backup Day serves as a dedicated occasion to emphasize the crucial role of regular data backups in ensuring the seamless continuity of information. While this awareness day effectively underscores a fundamental best practice, we staunchly advocate for an ongoing commitment to continually maintaining and protecting backups, extending beyond the confines of a singular day.

Ensuring seamless communication across all levels of your organization by addressing potential antiquated technologies and refining your strategy commensurate with your needs is more important today than ever before. It isn’t without challenges. To assist you, we lay out the following tips on how to improve your organization’s communications.

Imagine this scenario: amidst your daily routine, an email arrives in your inbox, seemingly from a cybersecurity company. The alarming assertion is that you've become the target of a hacking attack. Despite lacking IT expertise and being unfamiliar with your security agency's procedures, you trust the message and respond promptly. Unbeknownst to you, the email is a shrewdly disguised cyberthreat, ensnaring you in their trap.

Recycling your technology is something that you may not put too much thought into, but the facts are that a lot of the technology we use can be really harmful to the environment if it isn’t recycled properly. This month, we are going to go into what happens to your old tech and how having a plan for recycling your old tech can help.

Enhancing collaboration is pivotal for the success of many businesses, and leveraging technology can exponentially improve collaborative outcomes. The challenge lies in identifying the most suitable collaboration tools for your organization’s specific needs. In this month’s newsletter, we will explore two categories of software that can enhance your organizational collaboration.

The significance of databases for the average business is extremely important. They are an indispensable tool for seamless operations. Without an efficient database management system (DBMS), your business will not operate optimally. This month, we aim to describe the intricacies of DBMS and its pivotal role in enhancing your business.

Establishing and nurturing positive customer relationships stands as important for any business. A vital tool in achieving this goal is the implementation of a customer relationship management (CRM) platform. While many CRMs share common features, some offer more advanced capabilities at a higher cost. This month, we will explore the suitable CRM options for businesses at different levels.

It doesn’t matter who you are; your age, your occupation, your employment status, your station in life—you need to make 2024 the year you get your cybersecurity hygiene in check. What we’re going to talk about today isn’t overkill, overly complicated, or expensive. This isn’t us trying to sell you on something. In fact, this is probably the easiest New Year's Resolution you can give yourself.

First, let me start with a really quick story.