Going Wireless? Consider These Features Before Cutting Your Telephone Cord

Modern businesses should be all about embracing improvements in both operations and communications. With a customizable and scalable communications solution, your business can enjoy the savings associated with reduced operations costs and maximum efficiency. Naturally, the same solution doesn’t fit each business; therefore, you should be aware of your needs and goals as a company before making such an important decision.

With a feature-rich, customizable solution like VoIP, your business can take advantage of everything it needs to function properly, and nothing more. Voice over Internet Protocol takes advantage of your business’s Internet connection to transmit your voice across the web. As you might imagine, this is much more convenient and cost-effective than the traditional methods of telephony.

You might have noticed that your typical legacy phone system generally lacks the freedom of customization which VoIP so casually offers. Similarly, cable companies are notorious for providing limited service bundles which force users to pay for features they might not normally use. This makes it tough to eliminate services you don’t need, and helps your business cut costs.

Due to these limited options provided by the average telephone provider, the customer might be forced to pay for services that aren’t being fully utilized. This means that the company isn’t making the customer the top priority, and is only interested in making a profit at their expense. People have begun to express their dissatisfaction of this phenomenon by “cutting the cord,” and resorting to other solutions for their needs. Again, an example of this is seen with the cable companies: Viewers are cutting the cord in favor of streaming services like Netflix or Hulu Plus.

Just like cutting the cord on your cable television, unsubscribing from your business’s legacy telephony system can be like a breath of fresh air. Instead of being charged exorbitant fees for the essentials, VoIP is a volatile solution designed to provide you with exactly what you need for your communication needs. Thanks to a hosted VoIP solution like this only charging you for the services you want to use, this can help you relieve the pains of a stressed IT budget. Furthermore, since VoIP uses your Internet connection, it’s easy to switch to, making it a solid alternative to your business’s landline phones. IDC Research Manager Amy Lind explains how this type of solution works to Processor magazine:

In the basic host VoIP tier, the following features are standard: unlimited local/domestic long-distance calling, auto-attendant, call waiting, call forwarding, caller ID, voicemail, and voicemail-to-email. The availability of other features varies widely depending on service provider and what type of advanced features the provider might bundle together such as simultaneous ring, sequential ring/find-me follow-me (receiving calls according to location and on any number of devices), and more.

Traditional telephone companies were once the only option that businesses had for telecommunication purposes, but they have since fallen from grace. However, they are still digging for profits through mobile technology. Industry experts think that we’ll soon live in a world where the landline telephone system will have gone extinct, and VoIP will have taken its place. Considering how VoIP usage for American businesses has increased to 79 percent (where it was only 42 percent six years ago), it’s clear that VoIP is a valuable asset for your business.

VoIP has proven to be one of our hottest selling points for our clients. In fact, businesses that switch from a traditional telephony solution to a VoIP solution can potentially save up to 80 percent on communication costs. Computerware’s VoIP solution can provide your business with a feature-rich communication experience and enhance the way you communicate both in and out of the office. To find out how you can get started with VoIP, give Computerware a call at (703) 821-8200.