Computerware Blog

If you were asked to describe your average tech support experience, chances are that you remember a time when you had to either wait around for the technician to come around, dealing with downtime the entire time; or, worse yet, unplug your technology and schlep it across town to the break/fix store only to be told that it may be done in the next few days (code for over a week). Today, we’ll tell you how managed IT services can keep you from playing the waiting game. 

Over the past two decades, business technology was largely separated between information technology (IT)--that is, the business’ computers, networking equipment, and peripherals--and operational technology (OT): all other technology. As IT advanced, so has OT, which today presents many of the same risks that IT always has. Today, we will take a look at how to secure your business by focusing on where your IT meets your OT.

Your business is always looking for ways to improve its operations. The more efficiently you do business, the more productive your company will be. To accelerate this growth many businesses look to information technology to build that added efficiency. Today, we will go over when you should consider upgrading your systems, and what benefits you can see from doing so. 

There are a lot of benefits of moving your business to the cloud. Typically, we promote the reduction in capital expenditures, the 24/7 availability, and all the other features you can gain. The cloud is a useful tool for all types of business computing functions. Today, large sections are moving their business to the cloud, but is it really right for you? Let’s look at how cloud computing can potentially be detrimental for your business.

2020 is just a week old, and as a technology company, we are proud to promote the use of technology. To celebrate 2020, we thought it would be interesting to take a look at just how far technology has come in the past 50 years. 

If there is any computing device that has fully entered the mainstream, it’s the smartphone. This means that there is public demand for the best - and manufacturers pay attention, regularly rolling out better and better phones (at least, that’s the plan) all the time. As the new year rolls around, many are using the holidays to get themselves a little something for 2020.

Properly managing and maintaining a relationship with clients, customers, and contacts is a critical part of any business, especially if the business in question is actively working to grow. This is what makes a customer relationship management system, or CRM, so useful. Let’s review a few of the signs that your business needs a CRM to stay organized.

Using a slow computer can be very frustrating; and, since there is a laundry list of things that can cause your computer to slow down, you may have a difficult time troubleshooting the problems. Slow computers can be filled with viruses or malware, they can have too many applications running in the background, or they could just be getting old. If your computer is relatively new and in healthy condition, but is starting to slow, one upgrade can make a big difference.

Most businesses make technology decisions with an eye on growth. One technology that is being used more than ever is cloud computing. There are many different benefits that an organization can see by using the cloud. Today, we will address these benefits and explain how cloud computing works to facilitate business growth.

Do you remember the days when wireless connectivity was primarily associated with computers, or laptops? With today's advancing technology, virtually anything is able to connect to the internet. We call everything in this category the Internet of Things, or IoT. 

As information technology becomes commonplace in nearly every business, it stands to reason that some businesses will put pressure on themselves to get some of the most innovative tools available. On the surface, this seems like a great idea, but just because a piece of technology exists, doesn’t mean it will help your business right now. We thought it would be a good time to take a look at some strategies that will help you build the technology your business needs to see a positive return on those investments.

Conferencing software is bringing a whole new angle for businesses to communicate with staff and clients, alike. This is shifting the way companies do business; and, with this newfound freedom, they are expanding their reach and being more efficient. Let’s take a look at the features that come with the best conferencing solutions and how they help businesses improve their operations.

Businesses heavily rely on multiple different inter and intra communication methods to better fulfill the needs of employees and clients alike. While the use of email or direct message may suffice for specific scenarios, there are no data sharing options available greater than verbal communication. Many businesses underutilize conferencing platforms, so today we thought we would share some of the benefits that your business should be taking advantage of. 

When you own a vehicle, you get a little document called a vehicle title. This certificate establishes the legal owner of the vehicle. When you own software, you are given a software license. Like any contract, things can go south if you violate the terms.

Imagine having a data backup and disaster recovery solution, thinking you’re prepared to handle anything that comes your way. Then disaster strikes and recovery is impossible. If you had tested your solution beforehand, it may have been possible to prevent this misstep entirely. What kind of disasters need to be prepared for, and how can you make sure your testing takes them into account?

Your business’ servers are extraordinarily expensive machines. Maintaining them isn’t cheap, but if they fail, it can be very bad for business. What does the small business that doesn’t have tens of thousands of dollars to throw into a server do when they need to stretch their IT budget? 

A world without any technical issues bogging down your organization is rather picturesque, wouldn’t you agree? The issue here is that it’s often not possible for businesses that struggle with payment to make ends meet--particularly in regard to technology maintenance. You can potentially prevent a mound of problems in the future by providing your team with the technology assistance needed to get them through their day-to-day duties.

The use of automation is making waves in several industries for the boost in productivity it presents and overall cost reduction. With these systems being integrated very rapidly, the fear is that human workers are going to be replaced by machines. The honest truth is that many jobs will be displaced and result in jobs being created elsewhere. Today, we are going to look at what exactly automation is and how it is beneficial to a business and human advancement.

What kind of hardware and software solutions make up your technology infrastructure? You should know that all businesses have different needs, and not everyone will manage and acquire the same tools. Some businesses don’t even know what their needs are, prompting many to turn to technology professionals for assistance. We want to be the ones you turn to for your hardware and software needs.

The Internet of Things has forced businesses to think about the threats that countless mobile devices pose when they access a network, and it’s not something that is going away anytime soon. How can your business be as prepared as possible for the Internet of Things? We’ll give you some ideas for how you can address Internet of Things devices on your company’s network infrastructure.