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Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is it Plugged In? Avoid Wasting Time with PC Vendors

We've all been there; dealing with long, annoying tech support, hoping to make that extended warranty worth while. Should you eventually speak to a human, you run the risk of running smack into a language barrier. Then, there is always the inevitable 'Did you turn off your computer and turn it back on?' Would you really be still on hold if you hadn't tried everything you could think of?

Wish it was possible to bypass the technical support jungle all together? Vendor Management is a service provided by Computerware where we act as your single point of contact for all technical support needs. It's an underutilized service that allows small and medium business owners to worry about relationships with clients and company, not the manufacturer or vendor of your IT.

Since our techs are familiar with your software and hardware (not to mention your business goals), there is a chance that your issue will be repaired without contacting any sort of support. Even if the manufacturer support is required, our professional staff is able to relay the issues faster. We have also established working relationships with the majority of vendors, giving us a leg up.

Having a Computerware tech on your extended team will be invaluable to your company and your IT hardware and software. Call us today (703) 821-8200 for more information about how to enroll in Vendor Management.

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Monday, 23 December 2024

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News & Updates

Computerware is proud to announce the launch of our new website at ww.cwit.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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Computerware, Inc.
8480 Tyco Road Suite I
Vienna, Virginia 22182

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