3 Ways We Manage Technology Vendors for You!

"With a great management position, comes great responsibility." --Spiderman's Manager. If management were easy, then nobody would be a manager because everybody would know what to do. Management is challenging, primarily because of all the stress and responsibility involved. Managing your technology doesn't have to be stressful; we can do it for you with our vendor management service.

We Can Manage Your Deadlines
As a manager, you know that working to meet deadlines is a key part of the management equation. When you have to arrange for a vendor to fix a downed piece of equipment, it's up to you to set the deadline. You will then put stock in that deadline and plan key projects around the vendor's promise that it will be functional by that date. If the vendor is late with his deadline, then like a chain reaction, you are late with your deadlines. The last thing that you want to add to your plate is managing a vendor to make sure your deadline is met. Let Computerware arrange the fix and manage the vendor on your behalf. If you can trust us with a deadline, then you can trust the vendor that we arrange and manage.

We Can Manage Vendor Performance
One of the key responsibilities of management is measuring performance. This aspect is both crucial and time consuming. If you hire a new vendor, they will have to gain your trust and prove to you that they are good at their job. This will require you to check in on them in order to assure yourself that they are meeting your standards. You already have a working relationship with Computerware, and out of this, we know your performance standards. We will be sure to communicate your standards to the technology vendors that we arrange so that you don't have to keep an eye on them.

We Can Manage the Right Diagnosis
Technology has several systems and solutions that work together to perform a seemingly simple function. An untrained end-user may come across a problem and perceive it to be due to one component, when it may actually stem from an entirely different system. If you are the one responsible for diagnosing the problem, then it's up to you to call in the right vendor. It can be embarrassing and time-wasting if you call up a vendor to look at the printer, and a few days later they visit your office, only to inform you that problem is with your network. Computerware can save you this misstep. We have enough technical training to diagnosis the technology problem correctly and call up the right vendor.

Every good manager knows that smart delegation is the secret to success. If you delegate responsibility to someone that's reliable, then management will be easy. By delegating your vendor management responsibilities to Computerware, you will be able to sit back and rest easy knowing that the job will be done on time and it will meet your standards. To arrange for Computerware to manage vendors on your behalf, give us a call at (703) 821-8200.